The National Renewable Energy Laboratory (NREL), located in beautiful Golden, CO, is a leader in the U.S. Department of Energy's effort to secure an energy future for the nation that is environmentally and economically sustainable. Our mission is to develop renewable energy and energy efficiency technologies and practices, advance related science and engineering and transfer knowledge and innovations to address the nation's energy and environmental goals.

Sr. Quality Assurance Manager

Requisition #2362BR

Job/Research Summary

This position provides advanced-level Quality Assurance services to the Laboratory. Responsible for planning, directing, and implementing specified QA Program projects in support of Laboratory and Office priorities. This is a senior level position that works directly with Senior Managers, Program/Project Managers, Line Managers and other laboratory staff on a regular basis with minimal direction. This position will play a key role in developing and maintaining mature Quality Management Systems that are compliant with international standards such as ISO 9001, ISO 17025, OHSAS 18001, and ISO 14001.

Job Duties

• Support ongoing maintenance/implementation of NREL's QA Program.
• Assist in developing QA work products including policies, lab-level procedures, local desk procedures, and implementation tools.
• Apply advanced QA technical and management skills to solve moderately complex problems while implementing the QA Program across the Laboratory.
• Lead cross-cutting and focused QA assessments throughout the Laboratory.
• Perform causal analysis, create formal assessment reports, and manage corrective actions from assessments.
• As a QA Representative, provide advanced support and guidance to assigned organizations. Support and guidance includes:

- Risk assessments.
- Process development.
- Measurement program development and data analysis.
- Corrective action management, including root cause analysis, and extent of condition/cause.
- Process improvement.

• Assist Office management with annual QA Program/Project planning for the QA Program.
• Perform special project technical work: individually, as a team member, or as a team lead.
• Support ISO accreditation/certification efforts throughout the Laboratory.
• Develop and conduct Quality-related training for NREL staff and educate management about the QA Program. Training may also include presentations at new employee orientation.
• Represent NREL in external forums, such as, EFCOG, Battelle Communities of Practice and other DOE/national lab events. Conduct presentations at forums, as requested.

Required Education and Experience

Relevant Bachelor's Degree and 9 or more years of experience or equivalent relevant education/experience.

Or, relevant Master's Degree and 7 or more years of experience or equivalent relevant education/experience.

Or, relevant PhD and 4 or more years of experience or equivalent relevant education/experience.

Or, relevant JD and 4 or more years of experience or equivalent relevant education/experience.

Required Knowledge, Skills and Attributes

Applies extensive technical expertise, and has full knowledge of other related disciplines. Contributes to the development of new concepts, techniques and standards. Considered internal subject matter expert.

Extensive knowledge of laws, regulations, principles, procedures and practices related to specific field. Excellent leadership, project management and problem solving skills. Ability to use various computer software programs.

Additional Required Knowledge, Skills and Attributes

• Master's degree in a scientific or technical discipline is required; or a combination of bachelor's degree, professional certification, and relevant experience.
• 10 years of relevant experience implementing Quality Management Systems.
• Demonstrated advanced skills in one or more areas of the QA Program and intermediate experience in project management or team/group management.
• Advanced QA skills, abilities, and techniques in select QA areas.
• Ability to develop standards for Laboratory areas where little precedence exists.
• Evidence of formal Quality Assurance training is required (e.g., ISO Management Systems, Six-Sigma, Baldrige, CMMI, Conducting Assessments, Process Mapping, Performing Root Cause Analysis, Performance Measurements, etc.)
• Excellent consultative, interpersonal, facilitation and communicative skills are required and essential to successful job performance. Incumbent will work in an environment requiring initiative, independent judgment, and decision making. The ability to cope with ambiguity and use facilitation, team building, and coaching skills is also required.
• Proficient at using all applications in the MS Office suite.

Preferred Qualifications

• Experience with multiple Quality Management Systems desired (e.g., ISO-9001, ISO-14001, OHSAS 18001, ISO-17025, ANSI-Z1.13, DOE O 414.1, CMMI, etc.)
• Experience with implementing QA Programs within Research and Development organizations.
• Experience leading teams in conducting root cause analysis.
• Experience with the identification of suspect and counterfeit items.
• Formal certification in the quality discipline desired (e.g., Certified Manager of Quality/Organizational Excellence, Certified Quality Auditor, Certified Quality Engineer, Certified Software Quality Engineer, Lead Auditor Certification, etc.)

EEO Policy / E-Verify

NREL's policy is to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, marital or veteran status, or any other legally protected status.

NREL validates right to work using E-Verify. NREL will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please click here http://www.nrel.gov/employment/eeo.html.

Pre-employment drug testing required.

Submit Your Resume

Please click the following link to apply online:

NREL Job 2362

If any problems, please go to our website at: www.nrel.gov/employment

Please include a cover letter specific to each position you are applying to indicating how you match the requirements of the posting.